Explore the Bike

Privacy Policy

Inquiry

We respect your privacy and are committed to protecting your personal data in accordance with EU General Data Protection Regulation (GDPR).

Data Controller

The data controller responsible for processing your personal data is:

Registered address: New Trading S.R.O. Burgerova 1861 252 63 Roztoky Czech Republic

Email: chci@sabro.bike

What Data We Collect

We may collect and process the following personal data:

  • Name

  • Email address

  • Phone number

  • Country

  • Information you provide via contact or inquiry forms

  • Communication related to quotes, bike builds, or orders

We do not collect sensitive personal data.

Purpose of Data Processing

Your personal data is processed for the following purposes:

  • Responding to inquiries and quote requests

  • Communication regarding bike configuration, orders, and delivery

  • Fulfilling contractual obligations

  • Improving customer service

Your data is never sold or shared for marketing purposes.

Legal Basis for Processing

We process your personal data based on:

  • Your consent

  • The necessity to perform a contract or pre-contractual steps

  • Compliance with legal obligations

Data Retention

We store personal data only for as long as necessary to fulfill its purpose or as required by law.

Data Sharing

Your data may be shared only with trusted partners when necessary (e.g. accounting, shipping, warranty processing).
All partners comply with GDPR regulations.

Cookies

This website may use basic cookies to ensure proper functionality and improve user experience.
We do not use cookies for aggressive tracking or third-party advertising.

You can disable cookies in your browser settings at any time.

Your Rights

Under GDPR, you have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion of your data

  • Restrict or object to processing

  • Request data portability

  • Withdraw consent at any time

To exercise these rights, contact us at chci@sabro.bike.

Data Security

We take appropriate technical and organizational measures to protect your personal data against loss, misuse, or unauthorized access.

Changes to This Policy

We reserve the right to update this Legal Notice and Privacy Policy at any time. The current version will always be available on this website.